A mortgage partner for your clients
Refer with confidence. We handle the mortgage advice and application while keeping your clients supported and your team informed.
Mortgage options from 100+ lenders
Add value without extra casework
When a client needs a mortgage, knowing where to send them matters. Refer them to Muttuo and offer a useful next step while we manage the mortgage journey.
Offer a clear next step
Connect clients with a Muttuo mortgage adviser when a mortgage need arises.
Save your team time
We handle the advice, lender research, application and mortgage-related follow-up.
Protect your relationship
We treat every referral with care and focus on the mortgage enquiry you introduced.
Keep sight of progress
With the client’s consent, we share useful updates at the stages agreed with you.
How mortgage
referrals works
We agree on a simple process before referrals begin, so your team and every client know what to expect.
Tell us about your business and agree how referrals, client contact and progress updates will work.
With their permission, submit the client’s details securely through the agreed referral route.
A Muttuo adviser contacts your client, assesses their needs and manages their case through advice and application.
With the client’s consent, we share relevant milestones so you can support their wider journey.
Who we partner with
We work with organisations that encounter mortgage needs as part of a wider customer relationship.
Estate agents and property businesses
- Estate agents
- Buying agents
- New-build developers
- Other property professionals
Professional advisers
- Accountants
- Solicitors
- Conveyancers
- Financial advisers
Customer-focused organisations
- Employers
- Membership bodies
- Comparison services
- Other organisations whose customers may need mortgage support
If your clients ask you for mortgage help, we can discuss a referral process that fits your business.
Mortgage support for more clients
We can help with straightforward mortgage plans and more complex circumstances, including:
- First-time buyers and home movers
- Remortgages and additional borrowing
- Buy-to-let and portfolio landlords
- Self-employed and contractor clients
- More complex income or credit histories
- Later-life mortgage needs
Every recommendation depends on the client’s circumstances and available lender criteria.
Questions about mortgage referrals
Do I need to be regulated to introduce a client?
Not necessarily. Businesses can often make a straightforward introduction without being FCA-authorised, provided they remain within the agreed referral role and do not provide mortgage advice.
We will confirm the appropriate arrangement and permitted process with you before referrals begin. Muttuo handles the regulated mortgage advice.
How do I introduce a client?
Once our arrangement is in place, ask your client for permission to share their details. You can then use our secure introducer form or the referral route agreed with your team.
What information do I need to provide?
Initially, we only need the client’s contact details, a brief reason for the introduction and confirmation that they have agreed to be contacted.
Sensitive financial information should only be supplied through the secure process provided by Muttuo.
How will my client be contacted?
We contact your client directly using their preferred details, explain that you introduced them and arrange a convenient time to discuss their mortgage needs.
We make it clear who they are speaking to and what will happen next.
How will I be kept updated?
With your client’s consent, we share relevant updates at the stages agreed with you.
The information we can provide will depend on the client’s permission and applicable data protection requirements.
Will you approach my client about other services?
We will not use the referral as an opportunity to market unrelated services. We focus on the mortgage enquiry you introduced.
Any separate marketing would require the client’s own permission.
Is an introducer fee available?
An introducer arrangement may be available depending on your business, the proposed referral activity and the necessary compliance approval.
We agree and document any terms before referrals begin and disclose any payment to the client where required.
Give your clients a clear next step
Tell us about your business and the customers you support. We will explain how a Muttuo partnership could work and agree a straightforward route for future referrals.
Prefer to speak directly? Call 0333 012 4015 or email hello@muttuomortgages.com.
