Help & Frequently Asked Questions
Your questions, answered simply and clearly
Outcomes and benefits
How can a Muttuo broker improve my chances of getting a mortgage?
How much can I borrow for a mortgage?
Can Muttuo help me get a better mortgage rate?
How much time and money could I save using a mortgage broker?
How does Muttuo help first-time buyers?
Why use Muttuo when remortgaging?
How long does it take to get a mortgage in the UK?
How quickly can I get a mortgage offer?
Can I get a mortgage with bad credit?
What happens if my mortgage application is declined?
What is loan-to-value (LTV)?
What is an Agreement in Principle?
Does an Agreement in Principle affect my credit score?
Do I need to pay anything upfront?
Will speaking to a mortgage broker affect my credit score?
Access and options
Do you provide independent advice covering the whole market?
Yes, Muttuo Mortgages provides independent whole-of-market mortgage advice, searching through over 20,000 deals from more than 100 lenders to find the best option for you.
Our knowledgeable team offers impartial guidance and simplifies your mortgage journey, whether you’re a first-time buyer, moving home, or remortgaging.
Are you FCA regulated?
Yes, Muttuo Mortgages is regulated by the Financial Conduct Authority (FCA), ensuring we operate under strict guidelines designed to protect consumers.
This regulation offers several benefits, including protecting your interests through fair treatment and transparency, fostering trust and credibility in their services, and providing access to the Financial Ombudsman Service to resolve disputes.
Being FCA-regulated ensures Muttuo Mortgages operates responsibly and prioritises your best interests.
Does Muttuo work with specialist mortgage lenders?
What types of mortgage products can Muttuo access?
We compare a broad range of mortgage options across the market, including:
- Fixed and tracker rates
- Offset and interest-only mortgages
- Options for self-employed or complex income
- Green mortgages for energy-efficient homes
- Solutions for adverse credit or larger loan sizes
Some products are only available through brokers, depending on the lender and your circumstances.
How does Muttuo compare different mortgage options?
What if my situation is more complex than the standard criteria?
How we support you
What does the mortgage process with Muttuo look like?
We begin by understanding your goals, income, and circumstances.
You then receive a tailored recommendation and, where appropriate, an Agreement in Principle.
Once your offer is accepted, we manage the full application, liaising with lenders, surveyors, and solicitors on your behalf.
We guide you through to completion, keeping the process moving and clearly explained at each stage. This keeps everything aligned from the outset and reduces the risk of delays later on.